At Radfords, we're serious about giving you the best customer service experience around.
Contact us if you have any questions - no matter how big or small. Because seriously, we're always finding solutions.
RADFORD SOFTWARE LTD
12 Bethlehem Road, P.O. Box 1180,
Tauranga, NEW ZEALAND
T. +64 7 579 1106
F. +64 7 579 1107
E: info@radfords.co.nz
SOFTWARE SUPPORT
(office hours): +64 7 579 3615
(after hours): +64 274 843 579
We pride ourselves in being a highly professional and service-orientated business – in fact, we have even won awards for Retail and Service Excellence.
Aside from our dedicated team of support specialists, ALL members of the Radfords team consider it their responsibility to assist in the support of our wide variety of horticultural applications.
In this area you can access our most recent software updates. If the update you require isn’t listed here, click the view updates button below.
If for any reason you need any help with anything, just contact us and we’ll give you a hand. Because seriously, we’re always finding solutions.
Remote Assitance - If you require our assistance, use the link below to download TeamViewer to enable Radfords remote assistance.
Radfords Remote Support Remote Support-Mac
Enhancement Request - If you would like to submit an enhancement, please click below to open our enhancement request Page.
Learn how Radfords software packages provide solutions at each stage of production below:
The friendly team at Radfords includes Visual FoxPro and VB.Net analyst developers, support specialists and administrative staff.
When you choose Radfords, you are choosing a team that is committed to providing truly effective, professional software solutions and helpful, timely support to all our clients. Our experienced people have a diverse range of skills and interests, but they all genuinely enjoy working with customers and finding solutions. That’s why they work at Radfords.
Radfords specialise in the design and development of inventory and inventory-related software applications for the horticultural sector.
We’re very serious about the horticulture industry. Our wide-ranging software solutions cover the full 'life-cycle' of fresh produce from orchard to consumer, and are used both in New Zealand and internationally. Whether you need software for growing, packing, or supply chains, Radfords has the answer – because seriously, we always find a solution.
We’re very serious about the horticulture industry. After more than 20 years, we understand it, we live it, we breathe it, and we’re passionate about it.
You're serious about your business and your products, and we are too. We’re serious about customised software that makes your job easier. We’ll meet your challenges with a smile. Because seriously, we’re always finding solutions.
Phil Radford founded his consultancy and software business in the Bay of Plenty, New Zealand, in 1989.
Initially one of eight software providers to the post-harvest kiwifruit industry, we are now the only independent software supplier, providing and supporting applications for more than 80% of that industry. We are now involved in many others.
The team at Radfords has steadily grown over the last 23 years to a total of 20 staff, located in our purpose-built premises at 12 Bethlehem Road, Tauranga, Bay of Plenty, New Zealand.
Learn how Radfords software packages provide solutions at each stage of production below:
Radfords specialise in the design and development of inventory and inventory-related software applications for the horticultural sector.
We’re very serious about the horticulture industry. Our wide-ranging software solutions cover the full ‘life-cycle’ of fresh produce from orchard to consumer, and are used both in New Zealand and internationally. Whether you need software for growing, packing, or supply chains, Radfords has the answer – because seriously, we always find a solution.
Our off-the-shelf, highly customisable modules support orchard management, through harvest and bin management, to fully encompassing all packhouse processes required in identifying and tracking product.
We complement our core applications with supply chain management solutions, export order management, trucking logistics and wharf co-ordination and administration solutions. We also provide several grower payment applications with pooling options and a multitude of extra charges and premiums. Whatever it is - we can do it!
The seasonal nature of the industries we work in demands that our applications are ready on time, often in the context of rapidly changing requirements.
Our largest focus is in the kiwifruit industry, but we also provide applications for large parts of the avocado, apple, citrus, kumara, onion and tomato sectors. We continue to develop further markets in the fresh produce sector, with demand growing across a range of industries.
As a leading fresh produce software specialist, Radfords are constantly looking for new innovations and higher levels of data automation to offer our growing client and industry base.
Our first venture offshore came in 2006, when the world-leading kiwifruit marketer, Zespri, took our packhouse software to Italy. Since then we have developed software in a variety of languages, and seen our products used in France, Korea, Japan, and Australia.
Learn how Radfords software packages provide solutions at each stage of production below:
From detailed pest-control to complying with food safety standards, we know what growing means to your livelihood.
You need software that can keep up with your demands. Fortunately, we are serious about providing effective, professional software solutions for all of your growing needs – whether it’s web-based orchard management systems or a range of monitoring and productivity applications.
Grownote is a web-based orchard management system with a strong focus on standards compliance.
From daily tasks and weekly checklists to monitoring the journey towards compliance, Grownote pulls information together and centralises it in one easy-to-navigate place.
Set up your orchards and blocks, staff and equipment, and then track and record details for orchard events in one simple application. Use maps to record hazards, special features and where work needs to be done. Create worksheets for staff and email them with the map.
And so much more…
For more info and a FREE Trial grownote.co.nz
Our grower payments software is designed to manage complex company or industry requirements.
We provide pooling options with a multitude of special charges and premiums. You can also calculate and capture a range of custom payment factors, for example: commissions, levies, charges, and transport costs.
Generate forecasts, create payment invoices, and interface with existing accounting systems - our software simplifies all your payment tasks.
Whether you operate a full monitoring service or laboratory and need formal audited recording for certification, or you just want to keep on top of pests, we have a range of software applications to cover your monitoring needs.
Our software will help you estimate crop loading, so you can better plan your orchard activities, harvests and forecast returns.
No matter what industry you are in, productivity is always vital to the success of your business.
Knowing what your staff are doing, and the quality of their work, is essential to achieving a good outcome for the season.
Radfords have software that will help track this information, removing any guesswork, and allowing you to focus on maximising production and efficiency.
At Radfords, we’re serious about quality control. Every facet of the post-harvest stage requires attention to detail and thorough processes to ensure quality standards never slip.
We fully understand the importance of the packing and storage process, from harvest to dispatch, from full traceability of individual packs to pallet locations, from complete quality control to complex market requirements.
And we can provide you with software solutions to do it all.
Freshpack is a completely new system providing seamless functionality from Harvest to Dispatch.
Our core post-harvest solution, Freshpack allows produce packers to operate more efficiently, providing strong traceability and relevant, reporting.
Manage harvest field bins, generate pack labels, create, plan and manage pack runs, and access multi-level reporting, covering operational, summary, grower-related and management reports.
Quality Manager makes pre- and post-harvest quality control more organic than it’s ever been.
You can record all samples taken – from the time a bin arrives at the packhouse, right through to the point when the pallets get to the wharf, with all the data stored in one place.
With advanced reporting and comprehensive user-customisation, say goodbye to paper-based systems and spreadsheets.
Our harvest planning systems can manage all of your complex harvest requirements.
Harvest areas can be scheduled and linked to packhouses and other resources based on specific attributes and crop estimates. Controls such as “Clearances to Pick” and “Spray Diaries” ensure only valid areas are harvested and they can be allocated to harvest gangs and packhouses.
Harvest bins can be tracked a number of ways, such as with pre-printed bin cards, scanned on arrival at the packhouse and located prior to packing.
This enables you to track harvest teams and transport, report on harvested product and plan your daily packing schedules. Each bin can be verified at packing time to maintain robust traceability.
Radfords packing software lets you manage inventory by pack-type, size, grower, variety and a host of other attributes.
We provide functionality to create, plan and manage pack runs, and access multi-level dashboard reporting, covering operational, summary, grower-related and management reports.
Our storage applications provide full location tracking, usually recorded via wireless computers on forklifts.
Room maps and multiple simultaneous instructions to forklift drivers can greatly improve efficiency in the coolstore.
Fresh produce is perishable. Making the most of your inventory is not always as simple as FIFO (First In, First Out).
We provide pick-lists using a multitude of attributes to ensure customer suitability and that any international market restrictions are met.
Tracking fruit quality and recording post-pack processes such as changing attributes or packtype, ECPI (Export Consignment Product Inspection) and marshalling for dispatch are all handled.
Our services include software for hand-held data capture devices that interface with our inventory management applications.
This software runs on most industry standard devices and we can supply these if required.
We have substantial experience in RF (Radio Frequency) data transmission and RFID (Radio Frequency Identification), where they relate to our industry specialisation.
We also offer the ability to transfer data with your business partners using a host of different data transfer formats and methods such as XML web services. We can integrate our solutions with hardware such as sorters, scanners, and weighing scales.
In order to make all of your hard work count, you need to ensure your produce moves through your supply chain efficiently.
We are serious about supply chains and data management – that’s why we have solutions for logistics and supply chain challenges.
Whether your data is related to shipping, or other types of logistics, we make life easy through our customised horticulture specific solutions.
Our experience with supply planning is extensive through the kiwifruit industry.
Supply planning can become complex with lengthy harvest and packing seasons, while dealing with multiple supply entities in a semi co-operative environment.
Tasks such as allocating and splitting orders across multiple suppliers, verifying packed inventory or creating orders to pack can be extremely difficult with manual systems and spreadsheets.
We have built a variety of systems around consolidated inventory, allocating or splitting orders according to custom rules and protocols.
Our Produce Trucking Logistics software manages transport from the packing or dispatch site, through to the retailer in the marketplace.
This helps with building custom pallets specific to each customer, loading of product onto trucks for multiple customers, and enables stress-free planning and control of trucking services in a fresh produce environment.
FreshView is our latest business intelligence tool, offering ‘data-warehouse’ ability for accessing information from multiple business applications, not just our own.
Examples include orchard data, inventory, orders, payments and payroll.
Analyse your produce information with user definable views, pivot tables and graphs that report on key areas and gain insights into your operations.
